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This phase develops the detailed design of the solution that will achieve the desired Outcomes and deliver the promised Benefits.

The three stages of design add a more detailed level of understanding and show howprocesses, the organisation structure and technology fit together.

  • The detailed design builds on the scope and processes identified within the Logical Design and defines how the service will operate and what changes are required in the business
  • The Full Business Case is checked to ensure that it is still valid now that more is known about the solution and how it will be delivered

The Functional Specifications define in detail how the new solution will operate.

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