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Whilst the previous phases identified the need for transformational change, this phase defines the programme that will achieve it.

The phase consists of:

  • Scoping and shaping (�the what�) � defining the scope and objectives of the programme, and outlining the solution in the form of a Logical Design
  • Structuring the programme (�the how�) � defining the programme structure and governance and developing high-level plans in order to estimate costs and timescales.

Full Business Case is produced at the end of this phase, providing a detailed justification for transformational change based on measurable Benefits.

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